Welcome to Silent Crossroad. By purchasing a reading, using this website, or contacting Silent Crossroad, you agree to the following Terms of Service.
1. Services
Silent Crossroad provides private astrology and tarot-based relationship readings for personal insight and reflection.
Services may include:
- Written astrology readings
- Relationship astrology readings
- Tarot as an additional symbolic layer
- Voice reflections when specifically offered
All services are delivered digitally by email or messaging platforms.
2. Nature of the Service
All readings are intended for personal reflection, emotional insight, and entertainment purposes.
The services provided through Silent Crossroad are not therapy, psychological treatment, medical advice, legal advice, financial advice, or crisis support.
You remain fully responsible for your own decisions, actions, relationships, and life choices.
3. Eligibility
You must be at least 18 years old to use this website or purchase a reading.
By using this website, you confirm that you are legally able to enter into this agreement.
4. Booking and Payment
Payments are processed securely through Stripe.
Prices are listed in USD unless stated otherwise.
A reading begins once payment has been received and the required information has been submitted.
Clients are responsible for providing accurate contact information and birth details.
5. Information Required
For astrology readings, clients may be asked to provide:
- Birth date
- Birth time
- Birth place
- Relationship context or question
If another person is involved in the reading, their birth details may also be requested if available.
The accuracy of the reading may be affected by incomplete or inaccurate birth information.
6. Delivery Time
Written readings are generally delivered within the timeframe stated on the website or payment page.
Delivery times may vary depending on workload, weekends, travel, illness, or unforeseen circumstances.
If a significant delay occurs, the client will be informed by email.
7. Refund Policy
Due to the personal and time-based nature of the service, all sales are final.
Refunds are generally not provided once work on the reading has begun.
If a client purchases a reading but does not send the required information within 30 days, the service may be considered inactive.
Refunds may be issued at the sole discretion of Silent Crossroad in exceptional situations.
8. Communication
Communication takes place primarily through email unless another method is clearly agreed upon.
Clients are expected to communicate respectfully.
Silent Crossroad reserves the right to refuse service or end communication in cases of abusive, threatening, manipulative, or inappropriate behavior.
9. Privacy
Personal information shared through this website or during the reading process is treated privately and used only for communication and delivery of the service.
Birth details, relationship information, and personal messages are never sold or shared with third parties unless legally required.
Payment processing is handled securely through Stripe.
10. Intellectual Property
All written readings, website content, text, branding, and materials created by Silent Crossroad remain intellectual property of Silent Crossroad.
Clients may use their reading for personal use only.
Readings may not be copied, reposted, published, distributed, or commercially used without written permission.
11. Limitation of Liability
Silent Crossroad is not responsible for decisions, outcomes, emotional reactions, relationship consequences, or actions taken based on a reading.
By purchasing a reading, you acknowledge that all interpretations are subjective and symbolic.
12. Changes to These Terms
These Terms of Service may be updated at any time.
Updated versions become effective once published on this website.
13. Contact
For questions regarding these Terms, please contact:
Alena Sky — Silent Crossroad
Email: hello.silentcrossroad@gmail.com
Website: silentcrossroad.com