This Privacy Policy explains how Silent Crossroad collects, uses, and protects your information when you use this website or purchase a service.
By using this website, you agree to the practices described below.
1. Information Collected
When you contact Silent Crossroad, purchase a reading, or use this website, the following information may be collected:
- Name
- Email address
- Phone number
- Birth date
- Birth time
- Birth place
- Relationship information voluntarily shared by you
- Messages, emails, or voice notes you send
- Payment information processed through Stripe
- Technical website data such as cookies, browser type, IP address, and analytics information
Payment card details are processed securely by Stripe and are not stored directly by Silent Crossroad.
2. How Your Information Is Used
Your information may be used to:
- Deliver astrology and tarot readings
- Communicate with you about your order
- Respond to inquiries
- Improve website performance and user experience
- Process payments
- Maintain business records
- Prevent fraud or misuse
Your information is used only for purposes related to the services offered through Silent Crossroad.
3. Private Nature of Readings
Information shared during readings is treated privately.
Personal stories, birth details, relationship information, emails, and voice messages are not publicly shared, sold, or distributed.
4. Third-Party Services
This website may use trusted third-party services including:
- Stripe for payment processing
- Meta Pixel or analytics tools for advertising and website analytics
- Website hosting providers
- Email providers
These third parties may process limited technical or payment-related data according to their own privacy policies.
Stripe Privacy Policy: https://stripe.com/privacy
5. Cookies and Analytics
This website may use cookies, Meta Pixel, and analytics technologies to understand website traffic, visitor behavior, and advertising performance.
Cookies may collect technical information such as:
- Device type
- Browser type
- Pages visited
- Time spent on the website
- Referral source
You may disable cookies through your browser settings.
6. Data Retention
Personal information may be retained for as long as reasonably necessary to:
- Deliver services
- Maintain communication records
- Meet legal, accounting, or tax obligations
- Resolve disputes
You may request deletion of your personal information by email, unless retention is legally required.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your information
- Correction of inaccurate information
- Request for deletion
- Withdrawal of consent
Requests may be made by email.
8. Data Security
Reasonable measures are taken to protect personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed as completely secure.
9. International Visitors
By using this website, you understand that your information may be processed in countries where the service providers operate.
10. Changes to This Privacy Policy
This Privacy Policy may be updated at any time.
Updated versions become effective once published on this website.
11. Contact
For privacy-related questions or requests, please contact:
Alena Sky — Silent Crossroad
Email: hello.silentcrossroad@gmail.com
Website: silentcrossroad.com